August 13, 2022

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Software Issue Strands Volvo’s New XC40 Recharge EV at Cargo Ports

3 min read
Software Issue Strands Volvo's New XC40 Recharge EV at Cargo Ports

Volvo’s roll-out of its initial electric powered car or truck, the XC40 Recharge SUV, has been thwarted by a application problem. The new XC40 Recharge SUVs are remaining held again at U.S. ports as they had been transported without the crucial Volvo On Connect with application activated, experiences The Verge. Volvo designs on updating the XC40 Recharge’s application prior to sending the SUVs on to buyers and dealers. 

Volvo On Phone is the membership services that enables entrepreneurs to accessibility diagnostic data, turn the motor vehicle on and off and lock and unlock its doorways all from their smartphones. Sad to say, this means buyers who already purchased an XC40 Recharge may possibly have to hold out months for their new vehicles to arrive. 

As an email from Volvo buyer support quoted by The Verge described: 

“[Y]our Recharge has arrived at Port Newark. Nonetheless, at this time shipping of your XC40 Recharge will be delayed thanks to the Volvo On Contact method not yet remaining purposeful owing to a application difficulty. We are awaiting term from Volvo Sweden on closing updates for the autos in the ports.” 

That electronic mail was from mid-February, and the wait is not about. Just one purchaser advised The Verge that his XC40 Recharge was intended to arrive at the stop of February, but his dealership now expects it to be held at the Newark, N.J., port right up until mid-April. Other Volvo homeowners have taken to the XC40 Forums to converse out about their XC40 Recharges acquiring held up in ports in California, New York and Maryland. 

The Volvo XC40 Recharge is 1 of quite a few cars that depends on above-the-air software program updates for occasional upgrades and updates. Its 1st more than-the-air update was at the conclusion of last month, when current XC40 Recharges obtained a vital update to its primary electronics system’s base software program and range as very well as a correct for a propulsion-relevant security bug. 

A Volvo consultant would not comment on particulars when The Verge pressed them for remark, but mentioned that the roll-out was nonetheless primarily on agenda. 

“The timing of U.S. purchaser deliveries of XC40 Recharge has not modified from the first routine of Q1 2021,” Volvo Car United states Countrywide Media Relations Supervisor Russell Datz informed The Verge by using e mail. Datz also declined to comment as to whether or not the XC40 Recharge’s latest over-the-air update was associated to the issue that’s stranded a bunch of XC40 Recharges in ports. 

Nevertheless, the XC40 Recharge isn’t the only new car to suffer troubles with related providers. As The Verge notes, the Volkswagen ID.3 was unveiled with incomplete software package following struggling from other production delays. A lot more a short while ago, Kia’s linked expert services went down, leaving homeowners without having the ability to remotely start out their car or truck or even fork out their expenses in the middle of a severe wintertime climate blast. 

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