October 1, 2022

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JSO computer systems scaled back after ‘suspicious activity’ flagged by cyber security software

2 min read

JACKSONVILLE, Fla. – The Jacksonville Sheriff’s Office experienced main computer program difficulties on Sunday that had been acquiring an result on its dispatch and jail booking procedures, two resources with knowledge of the problem instructed News4JAX.

The Tributary, which was the initially media outlet to report the issues, said “internet outages” on Sunday were impacting law enforcement officers’ capability to file arrest reports.

According to the city’s Main Administrative Officer Brian Hughes, it started out Friday when the city “detected suspicious exercise from an outside the house server thanks to cyber stability detection computer software carried out inside the past yr.”

“When Metropolis staff members was alerted to a possible situation, they have been able to quickly disable the account and implement precautionary measures,” he additional. “The condition is contained, and all techniques are functioning correctly.”

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Hughes said that neither the Town of Jacksonville nor the Jacksonville Sheriff’s Office is the matter of a ransomware attack.

In an abundance of warning, the town and JSO have taken precautionary measures to limit accessibility whilst cyber safety teams finish a deep dive during the technique, he additional. That precaution has led to improvements that have slowed the procedures beforehand in spot for dispatch programs and submitting arrest studies, resources stated.

The difficulties will not effects if people need to have to connect with 911 and report a crime.

“They can nevertheless acquire calls. The 9-1-1 system is just down. They just have to approach them distinctive,” cyber security specialist Chris Hamer explained to News4JAX. “Every dispatch heart has a system when all heck breaks loose.”

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