Proactive Customer Service

Maria J. Smith

History has shown that many companies think of customer service as a reactionary response to a customer issue/problem. In the past and still in present day Customer Service focuses on how to deal with customer complaints/issues after the customer is already unhappy about an issue. This is like closing the […]

How Car Mechanics Use Technology

Maria J. Smith

Do you know why it’s important to find a good mechanic or a good repair shop to repair your car? The reason: it could save you hundreds of dollars in parts and labor! When we say a “good mechanic” or a “good repair shop”, we’re referring to mechanics who are […]

RFID Technology – Some Basic Facts

Maria J. Smith

RFID or Radio Frequency Identification, is the new technology talked about for product identification and data storage that can be used where barcodes fail. It is based on the same concept as barcode except that the method of encoding data is different since barcodes require a line of sight optical […]

How Event Software Can Benefit Your Delegates

Maria J. Smith

Event management software can be a fantastic tool for event planners – helping them to manage more successful, efficient events. But there are other benefits, other than the time and cost savings; delegates will often benefit directly from attending events that are managed using event software. Website Integration: Event management […]

How to Take Customer Service to the Next Level

Maria J. Smith

Customer service is a key aspect of business. Without it, or when it’s severely lacking, a business will end up with a bad reputation and a declining customer base, particularly with an increase in social media use where customers share both positive and negative reviews. Word-of-mouth marketing is popular, and […]

An Overview of Modern Technology

Maria J. Smith

Present-day technology has changed development in a lot of ways. People have often been on a way of movement, yet on account of technology. Some of the technology progresses has turned into a necessity of life because of their significance and our dependence on them. Correspondence One of the regions […]